Policies and Procedures

  • Payment
  • Holiday time
  • Behaviour Guidance
  • Food and Beverage
  • Safe Release of Children
  • In case of Illness
  • Severe Behaviour Challenges
  • Screen Time
  • Active Play
  • Transportation


Parents choose the hours you would like for your child for the month.

We provide a flexible daily schedule based on the children's needs and we follow a schedule that changes depending on the whether.


To secure your spot we ask for a pre-payment for 1st of every month.  Etransfers are a preferred method of payment and we also accept cheques. A tax receipt for all of your payments will be given in January to reduce your taxes.

  • Fee are due at the beginning of each month and alternative payment arrangements can be made, if needed, as long as the fee is paid within the month.
  • There is no refund if your child is away and the spot is reserved for you. A meeting can be arranged with the owner/manager if you are a low income family and a crisis arises.
  • Drop-in fees are paid on the same day.
  • A trial day can be offered before a commitment is made. 
  • *Please provide one month notice of any schedule changes. 
  • If the Centre is closed due to an outbreak then we forward a credit for when we reopen.
  • Pre-payment for drop in spots is required.  

The Provincial Fee reduction program gives all families a reduction in your fees and fees paid are a tax write off.  In addition, the Affordable Childcare Benefit program can be applied for families with a income under $110,000.  The Young Parent program is also available.  https://www2.gov.bc.ca/gov/content/family-social-supports/caring-for-young-children/child-care-funding/child-care-benefit


Parents can use up to two weeks vacation time each year without being charged.  Please provide one month notice of your holiday.  


Spare clothes in case they get wet from a toilet training accident or the water table, etc, clothes for all weather that can happen in that season as weather can change quite a bit in one day, a water bottle, and a healthy lunch, ice pack and indoor and outdoor shoes. We provide a Dragonfly Hat for your child. 


“Children are human beings to whom respect is due, superior to us by reason of their innocence and of the greater possibilities of their future. Of all things love is the most potent” (Maria Montessori).

Dragonfly Discovery Centre is designed to reach each child's needs and interests thus reducing behaviour challenges.

The staff and volunteers utilize the strategies set out by the Ministry of Health in the:

 Guiding Children's Behaviour Booklet.  Please click for link.  

  1. All educators, volunteers and parents must review the Guiding Children’s Behaviour booket.   

Key Points obtained from the provincial publication:

Guiding children’s behaviour is intended:  

  • for children to become self- discipline
  • to assist children in developing respect, self control, self confidence and sensitivity in their interactions with others
  • to instill mutual respect and cooperation
  • to focus on prevention during the program and the program itself will follow the needs of the children thus promoting positive behaviour.

Quality Early Childhood Education.

A quality program allows for reasonable risks such as swinging, climbing, walking down the sidewalk, and riding bikes in the gym, etc.  A quality educator does make sure that children are using safe practice while doing these activities.  


  1. All parents/guardians must sign-out their child with the time and signature. 
  2. A person authorized to pick up a child must be on the authorized pick-up list. 
  3. If we suspect that the pick-up person is under the influence of drugs or alcohol or is otherwise NOT in a condition to safely transport or care for the child, an Emergency Contact will be call.  If this inebriated person continues to attempt to take the child even though the staff sees that they are unfit to do so, the police will be called.
  4. Out of School children are picked up at the Lambert Insurance bus stop by a Dragonfly Staff.


  1. A healthy lunch has whole food such as a protein and fruit or veggies.  Research has shown that processed food when eaten over a long period of time can pose issues in your growing child.  We have a microwave on site to heat up lunches.  The Canada Food Guide was changed in 2019.  Please see the link. https://food-guide.canada.ca/en/ 

       2.  Please no candy or junk food to reduce the amount of sugar products as it interferes with concentration and spikes blood sugar and can affect


       3.  Bring a water bottle from home to keep at the centre or take home so your child can freely access water throughout the day, especially for

            outdoor play.  The Village of Radium water is good quality and is tested regularly.  We will be notified by the Village in the event of tainted water.

       4.  We will give you a reminder note to bring a healthy lunch for your child if needed.   

        5. We serve juicicals daily with no added sugar, quality juice.    

       6.  Children are free to choose from their lunch kit what parents have packed and when they want to eat and how much they want.  We cannot                          force  children to eat however we do encourage.  We will take out unhealthy food so the healthy food is selected and eaten first.  


 'Active play is physical activity which includes moderate to vigorous bursts of high energy, raises children’s heart rate and may make them ‘huff and puff’ such as running or jumping. Active play helps to promote healthy growth and development and supports body control and movement. Active play can help build strong bones and muscles, improve balance, coordination and assists with the development of gross motor and fine motor skills. Active play also helps to promote children’s confidence, improves concentration and thinking and learning skills and provides opportunities to develop social skills and make friends' (Director of Licensing Standard of Practice - Active Play) 

The Canadian Physical Activity Guidelines recommend that toddlers and preschoolers partcipate in 180 minutes of Active play accumulate through the day.  Children 5 and older are recommended to have 60 minutes.  

Children at Dragonfly meet this licensing regulation with an on-site gym that allows for running, jumping, biking, rolling on the mats, and climbing.  We have daily creative dance sessions and periodic yoga sessions. We have several manipulative toys, such as balls and rackets, that promote gross motor skill development.  We go outside daily to the local playground, field, or sled hill for more active play.  Dragonfly provides facilitated games such as 'What Time is it Mr. Wolf;  along with unfacilitated free play.  The teachers incorporate injury prevention into all activities.    Charlotte Streicek, the manager, holds a Physical Education Degree from UBC. allowing for a strong physical education program at Dragonfly's daycare facility.  


We can have sledding in our yard for the smaller children.  Older children will be taken to the hill by Pynelogs.  We only take the children if it is safe conditions.  If you want your child to wear a helmet please bring one for us to use.  


We do NOT allow hand held screens at Dragonfly.  We sometimes show the children videos that relate to emergent learning such as; a volcano erupting, an animal we are learning about,  or a children's performer.  Screen time is always under 30 minutes a day, if at all.  


Covid Policy:  Please keep your child home if they have a fever, cough, chills, diarrhea, difficulty breathing, and loss of sense of smell.  If you have these symptoms please stay home as well.  If symptoms include fever or difficulty breathing, or if symptoms last for more than 24 hours or get worse, seek a health assessment by calling 8-1-1 or a primary care provider. If a COVID-19 test is recommended as a result of the health assessment, self isolate while waiting for result.  If the COVID-19 test is positive, self-isolate and follow the direction of public health.If the COVID-19 test is negative, return to the child care facility once well enough to participate.   If a COVID-19 test is recommended but not done, self-isolate for 10 days after the onset of symptoms and return when feeling well enough to participate.
If you are unsure, call 8-1-1 for advice.

We promote prevention of illness by asking parents to wash their hands with soap and  water  upon entering the building.  We spray high touch surfaces down regularly and ask children to wash their hands with soap and water prior to eating.  We have a clear disinfecting schedule to ensure nothing is missed.  If your child shows symptoms of a communicable disease such as; Covid or hand foot and mouth disease,  we will call the parent, guardian or emergency contact for safe release of the child.   If you are not available your emergency contacts will be called.  We will observe your child and keep them away from the other children.  A child may attend if a runny nose is manageable and will be determined by the educators.  The educator will assist your child with nose wiping using safe practice.


If a child poses a threat to the other children enrolled in the program on a regular basis or does not respond to Guiding Children's Behaviour Strategies; we will meet and discuss strategies and come up with a care plan.  If these strategies do not see a considerable improvement within a set time, then we will ask that your child be removed from the classroom environment.  If this child is able to overcome these challenges with professional assistance, then we would love to have your child back into the learning environment for a trial basis. 

EMPLOYEE PLAN -Skills and Training

Dragonfly Discovery Children's Centre has staff for each care program who have BC Certified Education along with required character and skills necessary to work with children of all ages and stages. Charlotte also has Certification in Montessori teaching from birth to 12 years, a Degree in Physical Education and Biology, a Recreation Management Diploma and Rediscovery International Leadership Certification.


We will perform regular fire drills so the children know what to do in case of a fire.  We have our emergency plan in a binder at the centre for you to review. We will perform a yearly disaster emergency response and record this so we are prepared for any emergency.   We will be signing up with the Regional Districts cell phone alert system once it is in place.   All parents will be notified immediately in the event of an emergency via cell phone so please have a phone available for pick up.


Staff are expected to use Active and Positive Supervision.  The children have continuous supervision from a qualified teacher or volunteer. The teacher scans the area to observe all the children are playing safely and positively. Each child will be observed to be engaged in an activity and if they are having a hard time engaging the teacher will encourage the child to an activity or another child  they think would interest them.  The program is enriched to meet all needs and interests thus helping  prevent behaviour problems.  


We provide comfy mattresses for children who need a nap in a separate room from the children who do not.   The children may rest whenever they want and we have quiet areas for resting.  Children who do not nap can do fine motor activities such as pouring water, lego, sandbox, puzzles, crafts, petting the guinea pigs etc.  

Charlotte loves feedback so do not hesitate if you  think something can be done better or have any ideas to contribute!

Thank you!!!